I carefully inspect your chosen items and ensure they have had a fresh restyle and are in pristine condition before packing and shipping to you. All trees come carefully secured to ensure minimal movement. I have a very robust, tried and tested packing method.
All trees are packaged in a presentation box, inclusive in the service, which make for a lovely gift or equally provides a safe place to store the sculpture when not on display.
Some of my trees are on display in a local art gallery and I will personally collect these prior to shipping to you. This will not add any lead time to your order.
Delivery is free and all trees are delivered by Royal Mail with first class, signed for postage and full insurance.
You will receive a dispatch confirmation and full tracking details. Royal mail aim to deliver the majority of first class items within one working day; although this is not a guaranteed time frame and some items may take longer depending on circumstances. If you have not received your item after 7 working days, please contact me.
Postage to all locations globally is free. Items are sent fully tracked and insured and internationally shipped trees can take 2-3 weeks to arrive, depending on location and customs procedures.
All customs forms are filled honestly and clearly displayed to ensure the fastest service for you. Parcels may be opened by officials. It is your responsibility to cover any import taxes you may incur. If your item has not been delivered after 20 working days please contact us.